I used to love Best Buy, they always had alot of stuff, had good sales, decent prices and the customer service wasnt to shabby either.
Over the last year or so Ive noticed their customer service went to shit, which come to find out is because the stores hiring policy by me is they only hire part timers that work about 16 hours and are almost all under the age of 25, they will not hire people on as fulltime. Im guessing so they dont have to pay out on insurance for as many fulltimers, kids are cheap and expendable. So their customer service is just pure shit now. So instead of people working there trying to earn some decent money and working because they like it you end up with some kids trying to make chump change so their parents dont bitch about them not saving up for their car insurance and dont really give a toss because they are kids and only make like 8 bucks an hour at like 15 hours a week.
Their sales are more or less gone now. Each week I look in their ad and I see their "super dooper summer, once in a lifetime slammer sale package deal" is just a couple items like a hd-tv, a blu ray player and some expensive speakers put together and priced exactly the same as if you bought them seperate. I also usually see games in bold showcasing them as if they were on sale for the exact same price as everyother store. Or have a big blowout on some big screen hd-tv and I can find the tv exact same price on amazon or less.
The reward zone cards are a fucking joke now. You have to fucking buy what seems like a thousand dollars of shit to get a measley 5 dollar gift certificate that takes 6 weeks to show up.
And their selection is no mediocre for a store at best and laughable compared to online stores that you dont have to pay tax at and often get free shipping like my personal favorite place for dvds when they have in deepdiscount.com has free shipping on everything or amazons deals.
Minor gripe Im sure here but their bathrooms are disgusting, Ive seen worse but what the fuck man, why are the god damn walls damp? It smells like piss mopped up with cold water. If that were my bathroom Id be embarassed. It wasnt even like the maids day off or whatever, Ive used it 3 or 4 times past 6 months and its always the same, even after they open first thing in the morning.
But I saw this today and its the proverbial straw that broke the camels back and officially made me swear off bestbuy like I have lamestop. You can click it to enlarge it.
That is a fucking criminal clockwork ass raping, with no lube. That has got to be the most incredibly outright customer ripoff I have ever seen best buy make. If you even CONSIDERING paying for this please for the love or whatever deity you believe in, message me first, I will help you for FREE. No one, I mean no one should pay that much for something so fucking lame. If nothing else call Sony yourself and they will talk you through it on the phone for free or at the very least read the fucking manual.
Lets go over there list here.
1- "Setup and configure gaming console", that means you turn the fucking thing on, enter a date/time when the screen prompts you to first time you turn it on. Then either plugging in a network cable or selecting wireless internet connection, then you click easy settings and if you have wireless enter the password you already put on your router and thats it, its all menu driven and explained right on the screen and easy as it sounds. Again calling sony they will help you free.
2- "Installation of the latest firmware", you know what that is? When you have your internet connection and on the ps3 main menu you scroll to the far left, scroll to the top and select the fucking button that says "firmware update" and the ps3 does everything else for you automatically aside from pushing X a couple times to start the download/install. If you dont have the internet sonys website explains easily how to do so through your pc using a cdr or a flash drive, but you dont really need a firmware update. All firmware updates that are required by a game are included on its disc and will update before you can play the game. Again call sony and hey will help for free.
3- "Setup and configure local user accounts with parental controls". What means is they will pick a username when the ps3 tells them to, they will select the parental control option level when it tells you to and thats it. Again call sony if you have problems understanding this complex process or consult the manual it only gives you directions on how to do that yourself.
4- "setup and configuration of one online account". This means they go to the playstation store icon on the ps3 main menu, click it, will ask for your email address, type in said email address for you, will ask you what you want your password to be and then type in said password and they are done. So they basically just read you whats on the screen and push controller buttons for you. Sony will walk you through this free if you call or the god damn manual will tell you how to also.
This is actually offensive that they think people are so fucking stupid they would pay for this. But from what Ive seen from geek squads prices, they should replace their customer counter with a padded bench so the customers could just walk in, drop their pants and bend over the bench when they bring in their computers because after closer inspection of their prices I see they charge 650 dollars to mount a tv on the wall, 650 fucking fuckdollars to take a plastic mount about 6 inches by 6 inches, put some drywall anchors in the wall, screw the mount to them and then put like a 20lb tv on it, I even asked and they dont snake cables through the wall or anything, they leave them hanging. Or for 50 bucks they will do a xbox 360 hard drive file swap. If you call microsoft they will mail you a transfer cable FREE with really easy directions to do it yourself.
So in closing, Fuck You bestbuy and Fuck You geek squad you bunch of pompous, greedy fucktits.
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